Job Opening – Administrative Services Assistant (Corporate)

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JOB SUMMARY: The Administrative Services Assistant is a multi-tasking position providing general front office support with a variety of administrative support activities and related tasks. The Administrative Services Assistant will generally be responsible for directing incoming calls, mail distribution, greeting visitors, administrative staff support, and human resources support.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES The statements below are intended to describe the general nature and level of work being performed by a job incumbent. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. An employee will be required to follow other job-related duties required by the manager.

 

% of Time Performing Task Responsibility/Accountability
40%
  • Manages the front office, including greeting and registering visitors in a courteous and professional manner and assists them with their business.
  • Answers phone switchboard in a courteous and efficient manner and directs calls to proper personnel.
  • Receives incoming faxes and forwards to appropriate TEC recipients.
  • Maintains the reception area and front outside entrance.
40%
  • Sends monthly equipment recalibration reminders to customers
  • Sends monthly statements to customers and follow up on past due invoices
  • Sends customer shipping confirmations
  • Releases sales orders
  • FedEx and UPS Invoice coding
  • Participates on TEC Safety Committee
  • Participates on TEC Events Committee
10%
  • Receives, sorts and distributes all incoming mail.
  • Processes all outgoing mail daily, adds postage, and places in outgoing mailbox.
  • Manages postage meter by ordering supplies for the meter and ensuring invoices are processed through accounting.
  • Assists with bulk mailings, printing, and filing.
5%
  • Assists other administrative support staff with data entry and customer support as needed.
5%
  • Assists Human Resources with support/projects as needed.

QUALIFICATIONS/EXPERIENCES

  • Previous front office experience preferred
  • Applied knowledge of computers and familiarity with Microsoft Office products
  • Strong keyboarding skills
  • Applied knowledge of administrative and clerical procedures
  • Excellent communication skills, both verbal and written. Must be clearly understood and have a good command of the English language.
  • Knowledge of standard office machines, including fax, postage, copier, binder, etc.
  • Excellent customer service skills
  • Strong organizational and planning skills, attention to detail, and ability to take initiative
  • Professionalism and reliability
  • Ability to follow oral and written instructions
  • Ability to work well independently and in a team environment
  • Ability to demonstrate professional discretion and maintain confidentiality at all times

EDUCATION/TRAINING/LICENSES

  • High School Diploma or equivalent

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

  • Works predominately at office desk: periodic computer work, carrying out both manual and repetitive arm, hand and finger movements in regards to computerized data entry and data processing tasks; and providing verbal contact with customers and co-workers.
  • Job requires the ability to lift, push, pull or otherwise move objects 1 lb. to 10 lbs. frequently and in excess of 10 lbs. occasionally.
  • Job requires walking or standing frequently and may include periodic bending, stooping, crouching, and climbing as duties require.
  • Works in environmentally controlled work area with adequate lighting.
  • Mental activities necessary include concentration, organizational and communication skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not an inclusive list of other demands that may arise.

EQUIPMENT USED

  • Knowledge of standard office machines, including computer, multiline phone system, fax, postage, copier, scanner, binding, etc.

Job Application

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If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Tish Dison, HR Manager, at (865) 218-5814 or tish.dison@tec-usa.com.

Technology for Energy Corporation is an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

  
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