The Engineering Service Technician interfaces with and proactively supports the service and manufacturing departments in an engineering role. The incumbent is responsible for troubleshooting field service and manufacturing issues including system testing and circuit board diagnosis and test. The incumbent would also provide engineering service documentation such as troubleshooting and maintenance guides.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
The statements below are intended to describe the general nature and level of work being performed by a job incumbent. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. An employee will be required to follow other job-related duties required by the manager.
|% of Time Performing Task||Responsibility/Accountability|
|25%||Assists service department in troubleshooting field issues.|
|25%||Product testing for engineering development and service issues.|
|25%||Aids manufacturing with circuit board issue analysis and repair.|
|10%||Creates troubleshooting and maintenance guides for service and manufacturing.|
|10%||Consolidates, standardizes, organizes and maintains engineering design files.|
|5%||Updates test procedures, as appropriate.|
- Computer experience and familiarity with Windows, engineering schematic capture and layout software (Altium preferred), SolidWorks, and Microsoft Office.
- Ability to use hand tools and small power tools.
- Excellent soldering skills and experience using electronic test equipment.
- Experience in through-hole and SMT assembly and rework.
- Must be able to read and understand technical drawings, datasheets, and written work instructions.
- Excellent communication skills.
- Ability to work independently with minimal direct supervision.
- Be well organized and able to multi-task.
- Associates Degree in Electrical/Electronic Engineering or Engineering Technology.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
- Works predominately at office desks and work benches: extensive computer work, carrying out both manual and repetitive arm hand and finger movements in regards to computerized data entry and data processing tasks; and providing verbal contact with customers and co-workers.
- May push, pull, lift or carry up to 25 pounds periodically and in excess of 50 pounds occasionally.
- Job may require walking or standing for brief periods of time and may include periodic bending, stooping, crouching, and climbing.
- Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
- Dexterity to assemble mechanical, cabling, and electrical assemblies occasionally as part of prototyping designs or working with final assemblies.
- Works in an adequately heated and ventilated space.
- Mental activities necessary include concentration, mathematical accuracy, organization, and communication skills.
- Position requires frequent interaction with potentially lethal voltages and currents during equipment test and debug.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not an inclusive list of other demands that may arise.
- PC computer
- Soldering iron
- Oscilloscopes, signal generators, power supplies, and other electronic test equipment
- Various hand and power tools
Technology for Energy Corporation is an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.